Call Analysis Service
A service that analyses recorded calls and generates summaries of what each call was about.
+Problem · Engineering Work · Impact
Instead of someone having to listen through recordings to understand what each call was about, the service uses Groq to analyse the calls and produce summaries.
- ›Built the service using TypeScript and Node.js.
- ›Integrated Groq for AI-powered call analysis.
- ›Stores generated summaries in MySQL.
Turns a time-consuming manual review process into something that can be handled much more efficiently.